Jolieden’s Beauty Bar Policies
BEFORE BOOKING PLEASE READ CAREFULLY!
Jolieden’s Beauty Bar takes pride in providing one of the best customer service experiences compared to other hair braiding shops. As clients, help us create the most comfortable experience for us all. The rules go as follows:
Please come with your hair washed, dried, and completely free of product.
You can request for a basic wash and blow by adding it to your service. If you come with any product in your hair we will wash and blow your hair for you at an additional charge.
For wash and blow services, we provide shampoo and conditioner.
If there is a specific brand that you use, you are more than welcome to bring it with you.
Hair must be at least 3 inches long for most hairstyles.
If you are unsure if you qualify for a style, send a text to 646-744-4786 for us to verify.
If you are tender-headed, please let your stylist know.
Your comfort is important to us and we understand each individual’s tolerance varies.
If you are allergic to any products or ingredients within products, please let us know!
Some people develop an itchy scalp from braiding hair, if you fit in this category, we do ACV washes at an additional charge.
This must be requested at least 48 hours before so that the hair can dry thoroughly before your appointment.
For custom wigs, bundles must be dropped off at least TWO WEEKS before the desired pick-up date.
For wig coloring services, please bring your wig ONE WEEK prior to the desired pick-up date.
Standard Braiding hair is included in our braiding services.
WE DO NOT PROVIDE ANY TEXTURED HAIR! (NO BOHEMIAN CURLS, KINKY HAIR, CROCHET HAIR ETC.)
You can send a text to 646-744-4786 to ask for recommendations.
We do not provide weaves with any of the weave services.
Please arrive on time.
After 30 minutes, your appointment will automatically be canceled.
No Call - No Shows will result in being BLOCKED from our system.
Our time means a lot to us; we prep our days around our appointment times.
Once you leave the salon you are responsible for caring for your hair.
We are more than happy to help you with any suggestions on how to properly care for your hair. You can also search for our hair maintenance services.
Our number one goal is for our clients to be satisfied.
In a rare case that you are not satisfied, we are willing to take out the style and there will be no charge to you. ONCE YOU LEAVE THE SALON YOU ARE NOT ENTITLED TO ANY REFUND! NO EXCEPTIONS!
Jolieden’s Beauty Bar have the right to decline services to anyone.
We ask that both stylists and clients come in with positive energy to make the experience enjoyable for everyone. Once we feel discomfort or any form of bullying towards the stylist, you will be asked to leave!
Please remember you have 24 hours to cancel your appointment without any charge.
If you are a no-show, you are not entitled to any refund, you can however use the funds as a credit for next time.